Making a Complaint

Name: Stroma Certification
Address: 4 Pioneer Way, Castleford, West Yorkshire, WF10 5QU
Telephone: 08456211111

If you would like to make a complaint please follow these simple steps to seek a resolution.

Home / Certification / Complaints

First Steps

You should initially contact the Stroma Certification Scheme member directly to try and reach a resolution.

Contact Stroma Certification

If your complaint is not dealt with or resolved by the Scheme Member then please contact the Stroma Certification team. (View our Complaints & Appeals Policy or fill in our Complaints & Appeals Form online.)

Customer Services

Tel: 0345 621 11 11
Email: certification@stroma.com

Postal Address

4 Pioneer Way, Castleford, West Yorkshire,
WF10 5QU

Additional Support Services

If Stroma Certification are unable to resolve your complaint you may be referred to one of the following bodies. Stroma Certification may also refer the complaint to them as part of the complaint investigation in order for the matter to be fully dealt with.