ISO 9001 was developed by the International Organisation for Standardisation (ISO). It is internationally recognised to help businesses from any industry or sector demonstrate a commitment to quality and excellence in customer service. Being certified means that your company’s Quality Management System (QMS) satisfies the requirements of the ISO 9001 standard. There are a number of benefits to ISO 9001 which are described on this page. A compliant QMS will help your business to improve the delivery of customer value in your products and services.